Refund Guarantee Conditions – Premium Plan
We offer a 100% money-back guarantee if you don’t win the scholarship — but this applies only if you fully commit to the program and follow the conditions below:
To be eligible for the refund, you must:
Be an active participant throughout the 12-week program:
Send at least 3 questions per week to your assigned tutor.
Attend all scheduled live sessions (normally once a week).
Submit all weekly practice exams following the personalized study plan.
Only justified absences due to force majeure will be accepted.
Submit your application on time and completely:
All official documents must be completed and submitted according to the MEXT deadlines.
You must attend both the written exam and the interview.
Provide proof of your rejection:
If not selected, you must provide official confirmation from the Japanese embassy or university (e.g. rejection email or document).
Attend a final confirmation call:
This live session (via Zoom or similar) includes:
Screen sharing to show the official rejection email.
A short wrap-up session with your tutor to guide your next steps and provide support after the result.
Important notes:
The refund applies only to the Premium Plan.
The guarantee applies only to the first MEXT application cycle after completing the program.
No refunds will be given if you drop out, miss sessions without valid reason, fail to submit materials, or apply incorrectly.
Once the program begins, the payment is non-refundable under any other circumstances.